Service & Support
Infratherm provide a broad range of services and support for their customers.
The cornerstone of any business is its Customer Service function. Infratherm is proud of the range and quality of the services it provides to its customers, both before and after sales.
Such services include experienced applications support, knowledgeable engineering services, a professional maintenance and repair capability, accredited training programs and certificated calibration facilities.
Infratherm understands that the cost of ownership can far outweigh the cost of purchase, unless a strong service and support function is in place. By stocking local spares and having the formalised training in product support, Infratherm can lower this cost and maximise uptime of the customer’s equipment. This translates to Customer Satisfaction and strong business relationships.
For over 20 years Infratherm have provided unparalleled Customer Service Support to its customer base, resulting in repeat sales and client referrals.